Learn how to automatically send SMS reminders for each appointment type using customized reminder templates.
SMS Reminder can automatically send reminder messages for appointments booked through your Booking Page.
Each Appointment Type can have its own reminder schedule and message template. Once configured, reminders are automatically scheduled and sent for every new booking.
When you create an Appointment Type, you can configure SMS reminders to be automatically set for every appointment booked through that type.
This allows you to:
For example, you might send:
Once saved, the app will automatically schedule reminders for every new booking made through that appointment type.
Each appointment type can use a different reminder template.
This is useful if you offer different services that require different messaging.
For example:
Appointment TypeReminder MessageConsultationIncludes preparation instructionsService AppointmentIncludes service detailsVirtual MeetingIncludes a video call link
Automatically sending reminders helps you:
Once set up, reminders will be sent automatically for every appointment booked through your booking page.
Most businesses see the best results with one reminder 24 hours before the appointment and a second reminder on the same day.
Yes. SMS reminders are one of the most effective ways to reduce no-shows because text messages are seen quickly and are harder to overlook than email.
A common best practice is to send one reminder 24 hours before the appointment and another 2 to 3 hours before the scheduled time.
SMS is generally more effective for appointment reminders because it is immediate, visible, and more likely to be opened quickly.
A good appointment reminder should include the client’s name, appointment date, appointment time, location or meeting link, and a simple way to confirm or reschedule.