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Set Up Your Appointment Booking Page

Learn how to set up your booking page so customers can schedule appointments directly into your calendar.

Quick Answer

Your Booking Page allows customers to schedule appointments directly into your calendar.

Once set up, you can share a single booking link with clients. They can view your availability and book an appointment at a time that works for them.

Step 1: Set Your Availability

Start by defining when you are available to accept appointments.

  1. Go to Settings.
  2. Select the Booking Page tab.
  3. Set your availability schedule by day of the week.
  4. Add exceptions or exclusions for holidays or days when you're closed.

This ensures clients only see time slots when you are available.

Step 2: Create Appointment Types

Next, create appointment types that clients can choose from when booking.

Appointment types allow you to customize the rules for different services or meetings.

For each appointment type you can configure:

To create an appointment type:

  1. Go to Settings → Booking Page.
  2. Click Manage Appointment Types.
  3. Select + Add Type.
  4. Configure the appointment settings.
  5. Click Save.

You can create multiple appointment types for different services, staff members, or locations.

Step 3: Share Your Booking Link

Once your booking page is set up, you can share it with your clients.

  1. Go to Settings → Booking Page.
  2. Copy your booking link.
  3. Share the link via:
    • Email
    • SMS
    • A “Book Now” button on your website

Clients can then select an appointment type and book a time that works for them.

What Happens When a Client Books

When a client uses your booking link:

  1. They choose an appointment type.
  2. They select an available time slot.
  3. The appointment is automatically added to your calendar.

If SMS reminders are enabled, reminder messages will also be scheduled automatically.

Frequently Asked Questions

How many reminders should I send before an appointment?

Most businesses see the best results with one reminder 24 hours before the appointment and a second reminder on the same day.

Do SMS reminders reduce no-shows?

Yes. SMS reminders are one of the most effective ways to reduce no-shows because text messages are seen quickly and are harder to overlook than email.

What is the best time to send appointment reminders?

A common best practice is to send one reminder 24 hours before the appointment and another 2 to 3 hours before the scheduled time.

Should I use SMS or email reminders?

SMS is generally more effective for appointment reminders because it is immediate, visible, and more likely to be opened quickly.

What should an appointment reminder include?

A good appointment reminder should include the client’s name, appointment date, appointment time, location or meeting link, and a simple way to confirm or reschedule.

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