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Setting Up Appointment Booking for Multiple Calendars

Learn how to connect multiple Google Calendars and create appointment types so clients can book the right service, staff member, or location using a single booking link.

Quick Answer

You can allow clients to book appointments across multiple calendars using a single booking link.

Each appointment type can be linked to a different calendar. When a client books an appointment, the event is automatically added to the correct calendar.

This setup is ideal if you manage:

Step 1: Sync the calendars you want to use

  1. Log in to the SMS Reminder web app.
  2. Go to Settings in the left-hand menu.
  3. Select the Calendars tab.
  4. Check the boxes beside the calendars you want to sync.

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Your subscription plan determines how many calendars you can connect:

PlanCalendar LimitBasic2 calendarsStarter5 calendarsBusiness10 calendarsEnterprise20 calendarsPremiumUnlimited

πŸ’‘ Tip: If a calendar doesn’t appear, make sure it is already connected to your Google account.

Step 2: Create bookable appointment types

Next, create appointment types that map to each calendar.

  1. Go to Settings.
  2. Select the Booking Page tab.
  3. Click Manage appointment types.
  4. Select + Add Type.
  5. Enter a name for the appointment type.
  6. Choose which synced calendar this appointment should book into.
  7. Click Save.

Repeat this process for each:

Each appointment type can be linked to a different calendar.

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Step 3: Share your booking link

Once your appointment types are set up, you can share your booking page with clients.

  1. Go to Settings β†’ Booking Page.
  2. Copy your unique booking link.
  3. Share the link via:
    • Email
    • SMS
    • Your website

What happens when a client books

When a client uses your booking page:

  1. They select an appointment type.
  2. They choose an available time slot.
  3. The appointment is automatically added to the correct synced calendar.

No manual scheduling is required.

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How it works

Each appointment type is connected to a specific calendar.

When a client selects that appointment type, the booking is automatically created in the assigned calendar.

This helps you:

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Frequently Asked Questions

How many reminders should I send before an appointment?

Most businesses see the best results with one reminder 24 hours before the appointment and a second reminder on the same day.

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Do SMS reminders reduce no-shows?

Yes. SMS reminders are one of the most effective ways to reduce no-shows because text messages are seen quickly and are harder to overlook than email.

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What is the best time to send appointment reminders?

A common best practice is to send one reminder 24 hours before the appointment and another 2 to 3 hours before the scheduled time.

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Should I use SMS or email reminders?

SMS is generally more effective for appointment reminders because it is immediate, visible, and more likely to be opened quickly.

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What should an appointment reminder include?

A good appointment reminder should include the client’s name, appointment date, appointment time, location or meeting link, and a simple way to confirm or reschedule.

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