Troubleshooting
Troubleshoot issues with reminders, timezones, calendars, and more
By Laura and 1 other2 authors4 articles
- Send reminders in your client's timezone (multi-timezone support)If your clients are in a different timezone than you, you can send reminders that show the appointment time in their local time. Turn on multi-timezone support, then set the…
- Why are my reminder times different from my event time?If your reminder message shows a different time than your calendar event (for example, 10:00 AM showing as 2:00 PM), this is usually caused by a timezone mismatch, not a…
- How can I confirm if a reminder was sent?A quick tip to check the date and time a scheduled reminder was sent.
- Why Didn't I Receive My ReminderIf you sent a reminder message and it was reported as not received, there's a few troubleshooting steps you can take.