For the SMS Reminder Shopify app. Using SMS Reminder with Google Calendar instead? See the general help center.
Availability controls when customers can book. Set it so people only see times you're actually open.
Open your availability settings
In the Shopify admin, open the app and find the Availability section — it shows your current hours for each day. Click Edit availability to change them. A default schedule is created for you when you install the app — edit it any time.
Set your hours
Turn on the days you work and set start and end times for each. Customers are only offered open slots inside those hours.
Your Google Calendar's busy times are blocked automatically on top of that, so an appointment can't land on top of something you're already doing. You can also block out full-day holidays.
One schedule for all appointment types
Your weekly hours apply to every appointment type. You can't set different hours for each type yet, but you can use minimum notice, booking window and buffers to control when each one can be booked. See Change your booking page name, logo and hours.
Notice periods and buffers
These are set per appointment type, under Manage appointment types (see Create your first appointment type):
Minimum notice — stop last-minute bookings (for example, no bookings within 2 hours).
Buffers — add gap time before or after appointments so you're not booked back-to-back.
Appointment length
Each appointment type has its own length. To change a duration, edit the appointment type — see Create your first appointment type.
Related
Still stuck?
Start a chat with us using the Messenger in the bottom-right corner and let us know your store URL and the day of the week that's behaving oddly.