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Create your first appointment type

For the SMS Reminder Shopify app. Using SMS Reminder with Google Calendar instead? See the general help center.

Written by Steve Lionais

An appointment type is what your customers book — a 30-minute Wellness Session, a class, a fitting. It sets the duration, the notice you need, and the rescheduling rules, and it's what shows up on your booking page. A default appointment type is created for you when you install the app; here's how to edit it, delete it, or add more.

Where to manage appointment types

  1. In the Shopify admin, open the app and find the Appointment types card.

  2. Click Edit appointment types.

  3. Choose Manage appointment types.

Create or edit a type

Set:

  • Name — what customers see (for example, "Wellness Session").

  • Duration (minutes) — how long the appointment runs.

  • Minimum Notice — how far ahead customers must book (for example, 16 hours).

  • Buffer Before / After (minutes) — gap time around the appointment.

  • Disable rescheduling — turn rescheduling off for this appointment type only.

  • Linked Calendar — the Google calendar bookings are added to.

Set your bookable days and hours under Manage availability (see Set your availability), then Save.

Add more

Repeat for each appointment type you offer. Each one can have its own duration, availability, and rescheduling rule.

Sell it on your store

To let customers book (and pay for) an appointment type on your Shopify store, link a Shopify product to it — see Link a product to an appointment type.

Related

  • Link a product to an appointment type

  • Set your availability

  • Turn on the Book Now button


Still stuck? Start a chat with us using the Messenger in the bottom-right corner and let us know the name of the appointment type you're setting up.

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