Uninstalling is clean and reversible — here's exactly what happens to your app and your data.
Uninstalling the app
You can uninstall any time from your Shopify admin under Settings → Apps. Nothing is charged and there's nothing to cancel — your Book Now buttons simply stop working once the app is removed.
Just want to pause, not uninstall?
If you'd rather stay installed but stop the connection, open the app's Connection section, click View details, and choose Disconnect. This unlinks SMS Reminder from your account, and you can reconnect later without reinstalling.
Your data
SMS Reminder never reads your customers' personal details out of Shopify — booking details are collected through the booking widget, not pulled from your store.
You can request deletion of your data at any time by contacting support.
Uninstalling and any deletion request remove your associated data in line with our privacy policy.
Want to know specifically what's stored or removed? Contact us and we'll walk you through it.
Still stuck?
Questions about your account or data? Start a chat with us using the Messenger in the bottom-right corner and let us know your store name.