Before you send your booking link to anyone, book an appointment on it yourself. It takes two minutes, it shows you exactly what your clients will see, and it's the quickest way to catch anything that isn't set up the way you expected.
Book a test appointment
Open your booking page settings and hover above your booking link until you see a hyperlink, select View Page.
The booking link will open in another browser tab.
Book an appointment the way a client would. Use your own name and your own mobile number.
Check your calendar. The appointment should appear at the time you chose.
These screenshots show the desktop view. On a phone your clients see the same steps, stacked one above the other.
What to check while you're there
Walk through it as a client, not as the owner. Look for:
The times on offer. Are they the hours you actually want to work? If nothing shows at all, your availability may not be set, or your notice period may be blocking everything in range.
Your services. Does every appointment type you offer appear, with the right length?
Your business name. Is it what you want clients to see?
The confirmation. What does a client see after they book, and does it say what you'd want it to say?
For the full client journey step by step, see What your clients see when they book.
Tidy up afterwards
Cancel or delete the test appointment from your calendar so it doesn't sit in your schedule or count as a real booking.
Good to know
Test from a phone, not just a computer. Most clients book on a phone, and that's the view worth checking.
Use your own mobile number. It's the only way to see what the client's reminder looks like.
If you activate a reminder on your test appointment, treat it as a normal reminder — cancel or delete the test appointment when you're done. See What's free and what's paid.
Test again after you change anything — new appointment types, changed hours, a new calendar.
If something didn't work
No times showing: check your availability schedule and your notice period.
Booking didn't reach your calendar: check your calendar connection.
Wrong times showing: this is usually a timezone setting — see Why are my reminder times different from my event time?
Related
Still stuck?
Start a chat with us using the Messenger in the bottom-right corner and tell us what you saw when you tried to book.