SMS Reminder for Google Calendar

Steve Lionais

Laura Chau

Set up and manage SMS appointment reminders with SMS Reminder for Google Calendar.

Message templates are a powerful way to automate the messages and reminders you send your customers.

Message Templates

You can send different types of messages based on the appointments in your calendar.

Message Types

This article explains how to set the timing of when your reminder messages will be sent. You can choose from pre-set options or set your own timing.

Reminder Timing Options

How to use templates and message types to connect with your customers. 

Message Templates & Messages Types

Automate your appointment scheduling process by setting up your booking page. Share the link with your customers and they can book open slots in your calendar.

Setup Your Appointment Booking Page

You can use the Minimum Notice and Buffer settings to ensure you don't get a surprise booking or fill up your calendar without having time to get organized between appointments.

Appointment Notice Periods & Buffers

Automatically send SMS reminders on your booked appointments.

Auto-Set SMS Reminders

Allow clients to book the right appointment into the right calendar using one simple booking link.

This is ideal if you manage multiple staff members, services, or locations.

Setting Up Appointment Booking for Multiple Calendars

You can allow clients to reschedule their appointments directly from the confirmation page. This makes it easy for clients to adjust their booking without contacting you.

When enabled, a Reschedule…

Allow Clients to Reschedule Appointments

Accept appointment bookings on your website or shared link. 

Appointment Booking & Scheduling

If your reminder message shows a different time than your calendar event (for example, 10:00 AM showing as 2:00 PM), this is usually caused by a timezone mismatch, not a…

Why are my reminder times different from my event time?

A quick tip to check the date and time a scheduled reminder was sent.

How can I confirm if a reminder was sent?

If you sent a reminder message and it was reported as not received, there's a few troubleshooting steps you can take.

Why Didn't I Receive My Reminder

Troubleshoot issues with reminders, timezones, calendars, and more

Troubleshooting

We offer several ways for you to set reminders on your appointments.

How to Add Reminders

Learn how to track how many reminders you send each month and how to optimize your usage based on your business needs and subscription plan.

How to Calculate Your Monthly SMS Reminder Usage

Description: Set SMS Reminders to activate reminders for you when the client number is clearly identified, instead of activating each one by hand.

Turn on automatic reminder activation

Yes — clients can text back to confirm, cancel, reschedule, or ask a question. Here's how the app reads their reply, responds automatically, and emails you when it needs you.

Two-way texting: can my clients reply to reminders? (smart replies explained)

How to start setting reminders for the appointments in your Google Calendar. 

Getting Started

Find answers and get help from Intercom Support and Community Experts

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